I just hate having to be nice to rude people. I mean really. I would love to just love to tell these people off and really get it off my chest but I can’t do that because I am calling on behalf of someone else. I know that this is probably my penance for being rude to people on the phone myself. But I have solved that problem by just not answering my home phone. But this stress is really raising my blood pressure.
In this job that I am doing now, I have to speak to literally thousands of people. I can probably count on one had the people who are civil to me. The rest are neutral or downright rude. Admittedly I am calling about a subject that people feel passionate about; politics. However, do you really have to be that way?
I suppose people are inherently rude to others. When you put the telephone in place of actual face to face communication, you add a layer of anonymity. I suppose if people don’t really feel that they are talking to another breathing human being the cease to act civil and decide that since you are calling about something they don’t care to know about, you are no more consequential that a flea.